Allen Towing

My car was stuck down a narrow, awkward driveway, but the driver maneuvered his truck like a pro and got it out without a scratch. Excellent skill. Lost one star just because dispatch forgot to send the receipt to my email, so I had to call back the next day to chase it.

They did exactly what they promised. The truck was clean, the driver was professional, and my vehicle arrived at the dealership safely.

Very satisfied with how they handled my SUV recovery. The driver was incredibly courteous and double-checked everything before pulling away. The quote was transparent, just wish their office hours for picking up personal items from the yard were a bit more flexible.

Very smooth experience overall. The flatbed truck was modern and clean, and the operator knew exactly what he was doing. Pricing was fair and matched the phone quote. Docking one star just because the dispatch hold music to listen to for nearly 5 minutes.

The driver was very skilled and got my car out of a tricky tight spot. But the paperwork and card payment process at the roadside took ages because his machine kept losing signal.

The service was fine overall and they arrived within an hour. My only real issue was that the driver left greasy handprints on the door. A small detail, but annoying to clean up afterwards.

The tow truck operator was extremely professional, polite, and handled my car with care. However, I was told it would take 25 minutes, and it ended up taking nearly an hour. Good service once they arrived, but the dispatch communication needs serious work.

Friendly and very helpful with moving equipment (dolly) I needed. Was very open about timing and my needs.

Ron was amazing and arrived in 20 minutes, he filled my tire with air so I could drive home, more so he said to call him if it ran out of air on the way to tire repair shop and he’d come asap. he even checked to make sure I made it safely. not sure if could mention this, but AAA wouldn’t even send someone and refused to try anything but towing it?

Great experience from beginning to end. Extremely quick to contact after submitting for a quote. Great communication throughout and on time — can’t asked for anything better.