TSA Towing LLC

The best towing experience I’ve ever had. The driver was an absolute expert, navigating a tight parking garage with ease to rescue my stalled vehicle. He was polite, efficient, and treated my car as if it were his own.

Outstanding customer service. The dispatch operator was reassuring and clear about pricing, and the driver arrived exactly when promised. He took immaculate care of my vehicle and made a stressful afternoon completely hassle-free.

My car was stuck down a narrow, awkward driveway, but the driver maneuvered his truck like a pro and got it out without a scratch. Excellent skill. Lost one star just because dispatch forgot to send the receipt to my email, so I had to call back the next day to chase it.

They did a fantastic job moving my vintage project car across town. The operator used proper straps and took his time to ensure zero damage. It took a bit longer than expected to complete the paperwork on-site, but I'd definitely use them again.

I was stranded on a busy road, and they got a truck to me within 35 minutes. The driver was a reassuring presence during a stressful situation. Great service, though the text tracking link they sent me didn't seem to update properly.

The driver was excellent and handled my lowered car with absolute care. The only reason I'm leaving 4 stars instead of 5 is that they arrived about 20 minutes past the estimated window, but they did call ahead to warn me about the traffic.

The driver was very skilled and got my car out of a tricky tight spot. But the paperwork and card payment process at the roadside took ages because his machine kept losing signal.

The breakdown recovery itself was handled very well. The reason for the 3 stars is that the arrival ETA kept changing every time I called back. It went from 30 minutes, to 50, traffic or no traffic they should know how long they should arrive to their client.

My car was transported safely to the garage, which is the main thing. But I didn't get any tracking links or updates, and only got call 10 minutes before arrival. More communication would be helpful.

The tow truck operator was extremely professional, polite, and handled my car with care. However, I was told it would take 25 minutes, and it ended up taking nearly an hour. Good service once they arrived, but the dispatch communication needs serious work.